Reference

Open macan33 Terms & Conditions Before Access

Sic Bo, Dreams of Macau and Rocket Crash sit under one clear set of macan33 Terms & Conditions, covering account creation, wallet use and lobby access.

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macan33 Open macan33 Terms & Conditions Before Access
CONTACT ROUTES

Open Support When Terms Need Clarifying

Clear answers matter when a policy affects your account, so we keep a direct route from the account area to support.

Policy questions Send the clause and your question through the support contact shown in your account.
Wallet status If DANA, OVO, GoPay, QRIS or a bank transfer shows an unclear status, include…
Access concerns When a phone verification step or device session prevents access, contact us from the…
DATA AND SECURITY

Check Account Security and Policy Records

Our Terms & Conditions work alongside practical account controls: we record the details needed to verify access, trace wallet activity and answer policy requests.

Registration records

We use the details submitted during account opening to connect your phone verification with the correct account. If a detail changes, contact support rather than creating a second account.

Wallet records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference may be retained to check a transaction question. Our Terms & Conditions describe how those records support account decisions.

Cookie choices

Cookies can help keep your account path and policy display consistent between sessions. Your browser controls cookie storage, while some settings may affect how the mobile lobby opens.

Account security

Keep your phone, password and signed-in device private. If access looks unfamiliar, use the account support route promptly so we can check the session against our policy process.

Retention approach

We retain account and transaction records for the period needed to operate checks, answer disputes and meet applicable obligations. The period can vary with the record and local law.

Change requests

To request a correction or ask how your data is used, contact us through the support path shown in your account. Include the relevant account detail so we can locate the request.

Browse Answers About Terms & Conditions

These questions focus on the parts of the Terms & Conditions that affect your first account steps, wallet records and continued access. If your situation is not covered, send the exact question through the account support route and we will direct you to the applicable clause.

They cover account registration, phone verification, wallet and transaction records, lobby access, policy changes, data handling and the steps we may take when an account requires checking.

Yes. We may revise the wording when our operating process or legal requirements change. We show the current version on this page, so check it before opening an account or continuing access.

Yes. DANA and QRIS activity can create account records covered by the policy, including receipt checks and status questions. The same approach applies to OVO, GoPay, bank transfer and virtual account entries.

Phone verification connects your registration details to one account path and helps us investigate unfamiliar access or wallet records. Complete the requested step before using account features where local law permits.

Yes. Contact us through the support route shown in your account and identify the detail you believe is wrong. We will locate the record and explain the available correction process.

Use the account support contact and include the screen message, device path and any relevant receipt reference. We can explain which Terms & Conditions clause affects the step and what may follow.

Access depends on local law. You must check that use is permitted where you are located in Indonesia, including in Medan, before opening an account or continuing through the lobby.

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